My goal is to help you and your partner unlock the potential that is in each of you

and in your relationship.

Terms and Conditions

GENERAL INFORMATION

By visiting and using drlizjenkins.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions, including our

Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.

The term “you” refers to anyone who uses, visits and/or views the website. Dr Jenkins Jenkins, PLLC. (“company”, “I”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates. Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.

REFUND, CANCELLATION AND CHARGEBACK POLICY

We are committed to providing exceptional value through our programs and digital products. Due to the personalized nature of our services and the immediate access to digital materials provided upon purchase, we do not offer refunds, cancellations, or chargebacks. We encourage you to carefully review program details before committing, and if you have questions, please reach out to us before purchasing. Your satisfaction is important to us, and we are here to support you throughout your journey.

COACHING AGREEMENT

Coaching fees vary based on the service and coaching package. Typical remote coaching sessions last 50 minutes. Coaching is for educational, personal development, and relationship improvement purposes; it is not psychotherapy. These fees and services will be determined prior to our meeting. Full payment for each session is expected before the services are rendered. I accept credit/debit cards.

Your coaching session time is reserved for you. Twenty-four hours—business—(24 hrs.) advance notice is required for cancellation without charge. Appointments for Monday must be canceled on the following Friday. If you fail to give this cancellation notice, you will be charged for the missed session. The price of your missed session is the same as your regular coaching fee.

PROGRAM TIMELINES

I offer a variety of coaching packages with unique coaching resources, services, and timeframes to provide you with my time-tested success path. To ensure you receive the most from your coaching experience, I have included the following timeframes for progressing through the program(s) you have selected. Please note program offerings and timelines may vary, so be sure to address any questions with Dr Liz Jenkins around the program you are interested in, prior to purchasing.

Rapid Repair and Reconnect Program

—The duration is two months from the signup date. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed. Weekend Reconnect remains your self-paced resource for two months after program completion.

30 Day Couples Smart Restart

—The duration is three months from the signup date. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed. Weekend Reconnect remains your self-paced resource for two months after program completion.

8 - Week Marriage Makeover

- The duration is five months from the signup date. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed. Weekend Reconnect remains your self-paced resource for two months after program completion.

VIP Relationship Bundle

Three months from the signup date. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed.

Monthly Retainer with Dr Liz

One month from the signup date. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed.

Commit and Save with Dr Liz

Three months from the signup date with the signed 3 month contract. All sessions need to be scheduled and used before the end of the timeframe. WhatsApp will remain active for an additional month after the program is completed.

INFORMED CONSENT FOR ONLINE COACHING

This document provides informed consent for the use of video technology for online coaching sessions. Please review it carefully before signing. This form must be used in conjunction with any additional required client agreements before beginning services.

Technology & Connectivity

Online coaching relies on internet-based technology, which may experience occasional disruptions due to hardware, software, or third-party service issues. Dr. Liz Jenkins is not responsible for technical failures beyond her control. If an online session is disrupted and cannot be completed, Dr. Liz Jenkins will contact the client via telephone.

Client Responsibilities

Clients must provide and maintain their own equipment, including a computer or tablet, webcam, and internet access. Dr. Liz Jenkins will provide similar technology for her participation in the session.

Privacy & Confidentiality

Clients are responsible for securing a private environment for their sessions and ensuring confidentiality on their end, including preventing unauthorized individuals from overhearing. Dr. Liz Jenkins will take equivalent precautions on her side.

Online Coaching Platforms

Sessions are conducted via Zoom or other secure video conferencing platforms. Dr. Liz Jenkins will provide a session link in advance.

Service Limitations

Online coaching may not provide the same level of interaction as in-person services. If Dr. Liz Jenkins determines that in-person services would be more appropriate, online coaching will be discontinued, and alternative options will be discussed.

Emergency Situations

Online coaching is not intended for crisis intervention. In the event of an emergency, clients should call 911 or go to the nearest hospital emergency room. If the client is having suicidal thoughts or making plans to harm themselves, the client and/or support person can call the National Suicide Prevention Lifeline at 1 800 273 8255 for free 24 hour hot line support.

By purchasing the coaching program, the client acknowledges understanding of these terms and consents to online coaching under these conditions.

INTENDED AGE

All information and content on this website are intended for individuals over the age of 18. Children, as defined in our Privacy Policy , are prohibited from using this website.

PRIVACY POLICY

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

DISCLAIMER

Dr Liz Jenkins website provides users with access to newsletters, tips, webinars, courses of varying lengths, Q&A sessions, and other paid and no-cost content regarding a wide range of topics related to parenting, childhood, family, self-care, and partnerships. There may be opportunities that arise through the website for users to connect and communicate with one another. As detailed in the Disclaimer, Dr Liz Coaching, PLLC is not engaging in rendering therapy services by providing the website, and your use of the website does not create any therapist-patient or other treatment relationship between you and

Dr Liz Jenkins, PLLC. or any of its representatives including but not limited to Dr. Liz Jenkins, PLLC. Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.

MANDATORY ARBITRATION AND GOVERNING LAW

You expressly waive any legal claims you may have now or in the future arising from or related to the website and our products/services. In the event of a dispute, claim, or controversy arising from or relating to your use of this website, the terms and conditions shall be construed in accordance with the laws of the state of Texas and California, United States. You agree to first resolve any disputes or claims through mandatory arbitration, and you consent to and submit to the jurisdiction and courts of Texas and California, United States, without regard to conflict of law principles or where the parties are located at the time of the dispute. You agree to bear the full cost of arbitration, to the extent permitted by law. Participation in arbitration in good faith is a condition precedent to pursuing any other legal or equitable remedies available, such as litigation or any other legal procedure. You also agree that if a legal claim is filed after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney's fees and other legal costs.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to trade names, text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use. You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.

USER CONTENT AND LAWFUL USE OF THE WEBSITE

For any Content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us. You grant us and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and on any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of any Content or information that you provide to us.

You agree not to upload, display, post, transmit, distribute, send, email or submit to us on the website or on any of our social media sites any information or Content that is- (a) illegal, violates or infringes upon the rights of others, (b) defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, threatening, (c) encourages or advocates conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any law,(d) distribute material including but not limited to spyware, computer virus, any kind of malicious computer software or any other harmful information that is actionable by law, (e) any attempts to gain unauthorized access to any portion or feature of the website, and (f) send unsolicited or unauthorized material or cause disruption in the operation of the website. You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.

THIRD-PARTY LINKS

The website may contain links to third-party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third-party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions. You agree that we are not responsible or liable for the accuracy, content or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.

USE OF OUR PAID AND FREE PRODUCTS

On this website, we may provide free products for download as well as sell paid courses, programs, physical or digital products, and any other related materials (collectively, "products"). All of our products and/or services, including all content, are copyright protected under US and international copyright laws. You are granted a limited revocable license to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent. You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.

TERMINATION

We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.

NO WARRANTIES

All content, information, products, and/or services on the website are “as is” and “as available” without any representations or warranties, including the warranties of merchantability or fitness for any purpose, express or implied, to the full extent permissible by law. Company makes no representations or warranties regarding the content, information, materials, products, and/or services provided on this website. Company makes no warranties that the website will perform or operate to meet your requirements or that the information presented here will be complete, current, or error-free. Company disclaims all implied and express warranties for any purpose to the full extent permitted by law.

LIMITATION OF LIABILITY

You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here. You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website. You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any loss of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft or unauthorized access by third party of your information from the website regardless of our negligence; and 4) any use or misuse of the information, products and/or services offered here. This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.

INTERNATIONAL USERS

The Company’s products and services are controlled, operated and administered from offices within the USA. If you access the products and services from a location outside the USA, you are responsible for compliance with all local laws. You agree not to use the Company’s products and services accessed through the website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

INDEMNIFICATION

You accept full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this website or the resources available for download from this website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this website. You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys' fees ("Liabilities") assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.

WAIVER OF CLASS ACTIONS

You agree that any dispute arising from or related to this Agreement will be resolved solely between you and the Company. You waive your right to bring a class action against us and agree not to bring claims against us as a member of a class or as a representative.

ENTIRE AGREEMENT

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written. A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

SEVERABILITY

If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.

MODIFICATIONS

Company reserves the right, in its sole discretion and without notice, to (a) revise these Terms and Conditions; (b) modify the website and/or any services or products it offers; and (c) discontinue the website and/or products or services at any time. Any changes to these terms will take effect immediately. You agree to review these Terms and Conditions and any other online policies posted on the website on a regular basis to be aware of any changes. You agree to be bound by the revision if you continue to use or access the website after these modifications.